Protecting survey respondents’ privacy rights is vitally important to our company, and to our industry. We have earned and depend upon the trust and goodwill of Canadians, and our industry has always been a leader in privacy protection. Our company’s privacy policy is stated in this section of our web site. It sets out a number of ways for Canadians to contact us, and includes an email address for any questions, requests or instructions about our use of their personal information. We believe that our company is in compliance with PIPEDA and the rigorous standards and the Code of Conduct and Good Practice of the Marketing Research and Intelligence Association and its Charter of Respondent Rights. Anyone who wants to opt out of receiving survey research calls from our company may do so by contacting us directly. We will also respect opt-out requests from a third party, on behalf of individuals, if we are satisfied that the third party has the authority to act on their behalf. We have anti-fraud measures in place to protect your privacy. We will act on instructions regarding your personal information when we are satisfied that the request is being made directly by you or by a third party who has the authority to act on your behalf. We will honour requests from third party organizations acting on your behalf if they can demonstrate that they are, in fact, acting on your behalf, and if we are satisfied with their personal information management and authentication practices.


Rachel Adams
Privacy Officer
1-877-358-1133